Ask SAM – One Trip At A Time Automated Scheduling

Summary of Key Benefits

Ask SAM (Smart Automated Mobility) leverages AI to optimize single‑trip placement in real time, balancing demand with vehicle availability, minimizing deadhead miles, and improving on‑time performance for ad‑hoc and special‑need trips.

What Is Ask SAM?

Ask SAM is an AI‑driven scheduling engine that evaluates each incoming trip request against live routes, capacities, and service windows, then inserts it into the most efficient slot. It’s designed for agencies handling NEMT, paratransit, microtransit, and brokerage services.

Core Capabilities

Real‑Time Insertion
When a new trip arrives, Ask SAM calculates optimal insertion points, reducing manual dispatcher workload by up to 60%.
Service‑Type Awareness
Differentiates between ADA‑required rides, Medicaid broker trips, and community transit, ensuring compliance and priority handling.
Dynamic Re‑Optimization
Continuously rebalances schedules as cancellations or delays occur, maintaining efficiency throughout the day.

Benefits to Your Operation

Reduced Deadhead Mileage
By fitting single trips into existing routes, Ask SAM cuts empty miles, driving down fuel costs and vehicle wear.
Faster Response Times
Automated placement means riders get confirmations within seconds, boosting satisfaction and reducing callback volume.
Enhanced On‑Time Performance
Predictive algorithms minimize late pickups and drop‑offs, improving key KPIs and service reputation.

Seamless Integration

Ask SAM works hand‑in‑glove with QRuzen’s Global Scheduling Engine (GSE) for batch routing, ensuring one‑off trips and recurring services coexist smoothly.

Experience smarter scheduling
Schedule an Ask SAM demo or contact us at info@qruzen.com to revolutionize your one‑trip scheduling.